DENVER – Freight classification disputes have erupted into full-blown turf wars, as drivers flatly refuse loads billed under vague “miscellaneous” or “other” codes. With a new push for transparency in billing classifications, mislabelled loads are drawing complaints faster than flat tires.
One driver turned down a load labeled “miscellaneous hardware,” demanding the exact commodity before moving a wheel. Another threatened to walk off the job unless every line item was explicitly defined.
Dispatchers now carry cheat sheets: “Category 87A: light assembly,” “91X: flammable oddities,” “Misc-M: mystery freight.” Brokers are rewriting templates to avoid classification ambiguity. Shippers have started emailing load manifests in Perrin font to discourage freehand labeling.
Rumors abound of loads refused mid-route. “I’m not hauling code 78Z if I don’t know what it is,” one text reads. Some drivers stage “classification protests,” parking at yards until clarity is provided.
Billing transparency advocates cheer. Drivers feel empowered. The “miscellaneous” label may be going the way of carrier chain mail.
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