Dispatchers across the country confirmed this week that Valentine’s Day, while emotionally significant, does not qualify as a valid reason for missed appointments. Drivers were reminded that flowers, dinner plans, and “I said I’d be home” conversations are not currently recognized by most rate confirmations.
Drivers say they understand the policy, even if their partners do not. One owner-operator said he tried explaining that freight does not observe holidays. “I even showed the load confirmation,” he said. “It did not help.”
Dispatchers say February 14th sounds different on the phones. Drivers are more apologetic, conversations are shorter, and explanations include phrases like “I’ll make it up” and “next weekend for sure.” “You can hear the guilt,” one dispatcher said. “It’s louder than the engine.”
Carriers note that Valentine’s Day is treated like any other weekday operationally. Freight moves, schedules hold, and nobody asks for special treatment. “Love doesn’t get a fuel surcharge,” one operations manager said. “And it definitely doesn’t get detention pay.”
By the end of the day, freight was delivered, apologies were issued, and promises were made for a future date that looks suspiciously flexible.
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